The demand for IT professionals is already high and it is set to skyrocket in the next three years, but that doesn’t mean you have to pay an arm and a leg for your managed IT services even as a small business – today or tomorrow. By knowing the signs of overpaying for IT consulting and support and partnering with the right team, you can rest assured you’re staying within your technology budget, keeping secure and harnessing the best resources that elevate your company.
3 Signs You’re Overpaying for Managed IT Services
1. You’re Paying for Features You Don’t Use or Need
One of the biggest spending concerns when it comes to IT support is paying for services you simply don’t need or even use. Some MSPs will include these features in their packages and others may require you to purchase one feature you don’t need to access the feature you do. So if you want to do business with these companies, you have to opt for those solutions, which simply bloats your IT spending.
Another concern is that MSPs who are out to make a big buck will try to oversell you. They could pitch a product or service that sounds great on paper, and since they’re the trusted experts, you may go with the solution, only to realize at a later date you don’t need it.
2. You’re Missing Out on Features You Need Because of Price
Managed IT services are not as expensive as many businesses believe – or, at least, it doesn’t need to be. However, due to some MSPs’ structures, necessary technology features and solutions can be locked behind high prices. For example, some IT providers will charge you every time they have to fix something rather than a fixed monthly rate. As a result, you’re not always going to call them when you need something, even though you truly need their assistance due to that extra cost.
High prices can lock you out of efficiency tools, must-have security features, ongoing support, IT consulting and more, especially if you are a smaller company.
3. You Feel Like You’re Handling IT Support Yourself
Whether it’s because the MSP charges you for every fix or because they’re simply not responding to your helpdesk tickets, another sign you’re overpaying for managed IT services is when you’re handling those IT concerns and problems yourself. If you’re constantly putting out technology fires, playing help desk, dealing with extensive downtime or researching the best IT resources for an upcoming project, you’re likely not getting the services you’re paying for.
Get the Most Out of Your IT Budget with EIS
Working with a trusted partner in IT, however, can help you get the most out of your budget and allow you to rest assured you’re making the most of technology. At EIS, our approach to managed IT services and IT planning brings many benefits to the table:
With trusted, knowledgeable experts, you can be sure your organization’s security is being handled by experienced individuals. By partnering with EIS, you can work with a team that helps you protect your IT infrastructure, develop a plan in the event of a breach, monitor your network, create security awareness training and improve your overall cybersecurity strategy.
The Ability to Budget Effectively
The last thing you want on your managed IT services bill is a high, unexpected charge. Those who work with EIS are billed at a predictable monthly rate. You won’t receive surprise fees like break-fix IT charges.
This allows you to effectively budget for your IT support as well as the rest of your needs when it comes to technology. We won’t try to oversell you or pitch products we don’t believe you need.
Work with an IT Consultant
At EIS, we do more than offer a help desk. As an IT consultant, we help business owners make important decisions for their technology, efficiency and security. Whether you’re investing in cloud migration, software upgrades or something else, our team is here to assist you with the decision-making process so you can identify the best solution for your needs.
Smaller companies can be afraid of opting for managed IT services due to the price, especially as demand for IT professionals is growing. However, it’s more affordable than many realize if you go with the right team. EIS is here to help you make the most of your technology budget and get the services you need and want to better serve your IT, efficiency and cybersecurity.