Common IT Problems We Help Our Customers Solve:
IT Feels Disorganized
If moving to remote work left you scrambling to put files on whatever cloud storage system you could find and grabbing collaboration apps with funny names, your IT may feel disorganized. Luckily, we can untangle it for you.
When juggling with multiple collaboration tools internally and externally, someone is sure to drop the ball. EIS can provide a single, streamlined collaboration system that makes communication easy.
Unprepared for First Day of Work
New employees need not only a computer and access to data but also accounts on many cloud and in-house platforms. Avoid the frustration, and let EIS help you get prepared for day one.
A Giant Stack of Security Tools Is Not the Answer
Let EIS help you sort through the vast array of cybersecurity products and marketing mumbo jumbo claiming to keep you safe.
Avoid Downtime Before It’s Too Late
When something as simple as a spilled cup of coffee or an easy-to-guess password can take down your system, let EIS help you create a plan for how to get back online, fast.
Stagnation Due to Inefficient Tools and Processes
Technology is a tool to help move you and your team to the next level, but only if you have a trusted partner to guide you in the right direction.
We understand the frustration you’re experiencing in paying for technology that isn’t working for your business. EIS has been providing resilient and flexible IT solutions for clients for over 20 years, and we want to equip you with technology that adapts with your organization.Get Help Now
Is your IT support company ALWAYS fixing your technology?
One of the most critical partnerships your business will ever make is with your IT support company. If you’re seeking a new IT partnership, check out our buyer’s guide first!
How EIS Helps
“The cloud” means lots of things to lots of people. EIS can help you decide if the cloud is the right move for your organization, when you should move to the cloud and which cloud solutions make sense for your business. We work with a range of technology partners to find the right cloud system for your needs.
For instance, Microsoft Office 365 or Google Workspace offer multifeatured, hosted environments that handle everything from email to chat collaboration to document management. We’re here with you every step of the way as your technology consultant through implementation, training, and education.
Reliable unified business communications are essential to everyday business functions. A unified communications platform can help your team collaborate, share documents, and meet and work together, no matter where they’re located. EIS can work with you to implement adaptable systems that are designed for the unique needs of your business, connecting your team and your clients with a thoughtful suite of cloud-based or on-premise tools. These types of IT solutions bring all your operations together.
Cybercriminals are continually innovating new methods to gain access to your network. EIS weaves cybersecurity into the very fabric of our IT services technology to help keep them out. When you work with us, we create a holistic, proactive plan that protects your network without stripping away your team’s productivity. Our cybersecurity services have multiple layers involving training, communication, awareness, monitoring, planning and, yes, some nifty tools.
When it comes to IT, there is often a better way to make wiser decisions about how to spend your technology budget. One size definitely does not fit all. When you work with EIS on IT planning, we first look at your business to understand your needs.
Then, we’ll help you better understand what you’ll be spending on IT for the next several years and help you make sure your investments are worth it. We’ll also help you navigate away from outdated technology and become aware of the possibilities you didn’t know about. Contact EIS for help better utilizing the money you’re already spending on technology.
Backup and Disaster Recovery
Backup is like insurance. No one wants to think about it or pay for it – until they need it. Then, it’s essential. In recent years, backup has expanded into the larger concept of business continuity: not just whether your data is safe, but how to keep your staff operating and customers engaged in the event of an outage or disaster. EIS has been helping organizations create disaster plans for over 20 years, and we want to do the same for you.
Ready to put your money towards IT solutions that actually work?
When you operate on inefficient or outdated systems, you run the risk of decreased productivity and downtime. You’re already paying for technology. Make it work better for you with our fully managed IT department. We’ll show you how through a deep analysis of your business needs, a customized technology plan and ongoing monitoring and maintenance.
How to Work With Us
IT Solutions that give you time to focus on you again
Our managed IT services are designed to embrace the unique aspects of your business, integrating with your must-have tools and applications, while offering streamlined and secure flexibility to ensure that they’re giving your team the freedom to do what they’re passionate about.
Some of our main managed IT services include:
- Virtual Chief Information Officer – helps you plan, budget, and report on your technology spending
- Help Desk – helps you solve the mind-boggling day-to-day technology issues
- Monitoring and maintenance of entire infrastructure and security – helps keep you up and running at all times
Even more important than managed IT services, EIS puts client relationships first. Some of our clients have been with us for over 10 years, because we provide technology solutions that allow them to do what they’re passionate about. We want to be a true partner in your growth, helping you make strategic decisions around technology and providing your team the tools and knowledge they need to succeed. We take pride in listening more than we speak, and we’ll never try to sell you technology you don’t need just to make a quick sale.
Whether you want to boost security, implement a new cloud solution, or are simply looking for ongoing, proactive support, we’re ready to work with you to ensure the continued success of your organization. Get in touch with us today if you’re ready for IT services that let you get back to doing what you love to do.
Michael, Chief Operations Officer
Wildlife Conservation and Research Non-profit Organization
“It’s been a great experience to work with the folks at EIS. When you have a request, it’s looked after quickly and efficiently. They’ve completed a couple of big projects for us, and the communication has really stood out above all. They can handle the challenge of communicating things in a way a toddler could understand when it comes to complex technical discussions.”
Kim, Operations Manager
“Everyone at EIS has been super professional, very responsive, incredibly competent, and the people are kind, nice, generous, easy to work with, and all-around fun people.
The thing that puts EIS above the rest is that when we must mobilize because something has happened, Noah and the team are there for us. We had a cybersecurity incident in October and not only was EIS ready to support us immediately, but then they worked on a whole plan to prevent it from happening in the future. So, there’s the regular helpdesk support but then there’s the consulting piece of the puzzle and there’s this relationship and continuous improvement piece that is hard to come by from other companies.”
Julia, Chief Operating Officer
Non-Profit Environmental Organization